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Bassett Capital Group

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Results > Payments: (19)

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White Paper

Tuesday, September 22, 2026 Elan Credit Card

Credit Card Fraud is Rising: How AI Can Help

Credit card fraud is accelerating in both scale and sophistication, pushing traditional detection methods to their limits and increasing the need for real-time, data-driven response.

White Paper

Monday, September 14, 2026 KarenGilhooly.com

Why AI Change Management Fails at the Leadership Level

Credit unions are investing in AI, automation, and new technologies designed to improve efficiency and better serve members. But when promising initiatives stall after the pilot stage, the problem isn't always employee resistance or the technology itself.

White Paper

Monday, July 13, 2026 Bassett Capital Group

Payments Have Become Core to the Member Relationship. Is Your Payment Strategy Ready?

Members now interact with their credit union through the card they tap and the wallet they use far more than through any branch or digital channel. This paper examines the five forces reshaping the payment relationship — and what a member-first response requires before Big Tech, P2P, and BNPL own the moment for good.

Research / Report

Wednesday, July 1, 2026 Elan Credit Card

Is Your Credit Card Mobile App Winning or Losing?

New research shows 69% of cardholders say mobile app quality influences which credit card becomes top-of-wallet, climbing to 87% for Gen Z.

White Paper

Wednesday, May 13, 2026 Elan Credit Card

Are Merchant Services Costing You Loyalty?

This paper examines the current condition of small- and medium-sized businesses, outlines what they expect from merchant partners, and explains how financial institutions can approach merchant services as part of a broader strategy to support revenue and long-term client relationships.

White Paper