CU Knowledge Hub

Guide

Friday, July 11, 2025 Chimney

How to Guide: 6 Ways to Win Home Equities and REFIs in a Down Market

Discover 6 strategies to help credit unions win more HELOCs and refis in a high-rate market—using real-time property data, smarter targeting, and automated campaigns to compete with digital-first lenders.

White Paper

Monday, June 23, 2025 Bankjoy

How Community FIs Can Drive Growth with a Digital Sub-brand

Unlock Growth Opportunities with Digital Sub-Brands: A Strategic Guide for Credit Union Leaders

Guide

Tuesday, May 6, 2025 Franklin Madison

How Credit Unions Can Retain and Serve the Next Generation of Wealth Stewards

When generational wealth is transferred, 80% of heirs say they’ll switch financial institutions. This guide shows how credit unions can build loyalty with the next generation—before the transition ever begins.

White Paper

Thursday, May 1, 2025 Elan Credit Card

5 Steps to Mobile App Success

This new whitepaper outlines the must-haves for a high-performing mobile banking experience

Case Study

Monday, April 14, 2025 Invo Solutions

Five County Credit Union Reaches The Unbanked Through Innovative Strategies

Motivated by relentless community care, Five County searched for a vendor to help continue expanding without adding extra burden to its staff- Enter Invo.

Guide

Monday, March 17, 2025 Credit Snap

The Ultimate Guide to AI-Powered Lending at Credit Unions & Banks

This guide delves into the reasons for growing adoption of AI in lending, its biggest challenges, and the role of innovative lending platforms in the transformation of core processes for both lenders and borrowers.

Guide

Thursday, February 27, 2025 Boost.ai

The Complete Guide to Chatbots for Financial Institutions

Discover how conversational AI can significantly improve customer experience in the credit union industry!

On-Demand Webinar

Thursday, February 27, 2025 Appli

Smart Engagement that Connects Intent to Action

In this webinar learn more about todays digital lending journey from a former VP at POPi/o Video Banking and Eltropy, and see how you can embed smarter engagements that meet member expectations and increase your revenue.

Guide

Monday, February 24, 2025 Franklin Madison

Four Areas to Assess and Grow in 2025

Learn how you can increase engagement and bolster growth in 2025 and beyond.

White Paper

Wednesday, January 22, 2025 Franklin Madison

Winning Over Younger Generations with a Modern Customer Experience

Crafting a well-tailored customer experience—both online and off—is the most effective way to build and maintain customer loyalty.

White Paper

Thursday, January 16, 2025 Elan Credit Card

How to Optimize Your Credit Card Rewards Program

Learn what influences consumer decisions and preferred rewards, and how can your credit union’s reward cards reach optimal performance and top-of-wallet status

Research / Report