Getting it Right: Innovation for Lending Success
Watch as Jenny Vipperman, CLO of VyStar Credit Union shares her lessons learned for lending success, including driving loan growth, operational efficiency, market competitiveness and better member service
Competitive market conditions, active M&A, and high deposit / low loan growth dynamics are raising the pressure on credit unions to change the way they do business after a tumultuous year. When it comes to innovation, how can credit union leaders stick the landing?
Jenny Vipperman, CLO of VyStar Credit Union and Mike de Vere, CEO of Zest AI talk through the challenges credit unions face in 2021 and beyond, including lessons learned from digital transformation and technology investment.
The discussion delivers insights for:
- Delivering differentiated service in a competitive landscape
- Driving sustainable loan growth and positive financials
- Increasing organizational agility and efficiency
- Innovating responsibly and winning buy-in from boards to members
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